One of our clients were scheduled to close on their refinance early one morning. Mr. Client called right before his appointment and said he and wife weren’t going to be able to make the appointment.
His wife was suffering from vertigo and she was not able to leave or knew how long it was going to last. They were concerned about getting their loan closed because the rate lock was about to expire.
Our escrow officer, Jenni, graciously offered to provide a remote closing. The property was only a few miles away from the office. The couple was able close in the comfort of their home and avoid any issues with their rate lock expiration.
Our staff is always willing to go above and beyond to get the job done.