Above and Beyond Service with Covid Success – We closed the deal with Remote Ink Notarization

A customer was doing a transaction with our office but the wife could not get back to the United States due to the travel restrictions during the Pandemic.

She had rescheduled her flight back from Greece many times since March but they kept getting canceled. Time was getting short to have her sign the documents and get them notarized and the Embassy in Greece was also shut down during this time.

Access Title Agency was on top of new laws and regulations in addition to Governing Executive Orders during the Stay At Home Order. In addition, they had the technology to save the day!

After getting written lender approval, staff were able to work with the wife to get the documents signed utilizing the RIN (Remote Ink Notarization) platform, which captured the wife signing on video technology. The documents were then shipped back so that staff could notarize.

The video will be stored as required for 10 years on the platform provider as required by law.

Need a title agency with solutions? Think Access Title Agency!

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